Terms and Conditions
Welcome to WaveSMS! By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before accessing or using our platform.
1. Introduction
1.1 WaveSMS provides bulk SMS delivery services with a proven success rate of 99.9%.
1.2 By using our services, you confirm your agreement to these terms and conditions, as well as our Privacy Policy.
2. Service Usage
2.1 You agree to use WaveSMS only for lawful purposes and in compliance with applicable regulations.
2.2 Prohibited activities include:
-
o
- Sending unsolicited or spam messages. o
- Using WaveSMS for fraudulent or harmful purposes. o
- Violating any local, national, or international laws.
3. Account Responsibility
3.1 You are responsible for maintaining the confidentiality of your account credentials.
3.2 Any activity carried out under your account is solely your responsibility. Notify us immediately if you suspect unauthorized access.
4. Payment and Refund Policy
4.1 All services must be prepaid unless explicitly agreed otherwise.
4.2 Payments are non-refundable except in cases where WaveSMS fails to deliver the agreed-upon services due to technical faults directly attributable to us.
4.3 Any taxes or additional fees associated with transactions are the user’s responsibility.
5. Service Delivery
5.1 WaveSMS ensures a 99.9% success rate in message delivery but does not guarantee the absolute delivery of messages due to factors outside our control, such as carrier outages or invalid recipient numbers.
5.2 Delays or disruptions in service caused by unforeseen circumstances, such as natural disasters, will not render us liable.
6. Content Responsibility
6.1 You are solely responsible for the content of the messages you send via WaveSMS.
6.2 WaveSMS reserves the right to suspend or terminate your account if your messages:
-
o
- Contain defamatory, obscene, or illegal content. o
- Violate third-party rights, including intellectual property rights.
7. Privacy and Data Protection
7.1 WaveSMS prioritizes the security of your data. Refer to our Privacy Policy for detailed information on how we collect, store, and protect your data.
7.2 You must ensure that your recipient data complies with all applicable data protection laws.
8. Limitation of Liability
8.1 WaveSMS is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
8.2 Our total liability for any claim related to our services is limited to the amount paid by you for the specific service in question.
9. Termination
9.1 WaveSMS reserves the right to suspend or terminate your account if you breach these terms and conditions.
9.2 You may discontinue using WaveSMS at any time, but fees already paid will not be refunded.
10. Governing Law
10.1 These terms and conditions are governed by and construed in accordance with the laws of [Your Country/State].
11. Amendments
11.1 WaveSMS reserves the right to update or amend these terms at any time. Continued use of our services after changes implies your acceptance of the revised terms.
12. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, feel free to contact us:
Email: info@wavesms.com
Phone: +254796703027
